Frequently Asked Questions
Common questions about our legal referral services.
Frequently Asked Questions
Personal injury (auto accidents, workplace injuries, product liability), family law (divorce, custody, support), criminal defense (DUI, misdemeanors, felonies), and consumer protection (dangerous drugs, defective products). For dangerous drug cases specifically, see our partner site Infinity Law Center.
Yes — free initial consultations are available for most case types. The consultation is confidential and carries no obligation.
For personal injury and consumer protection cases, our attorneys work on contingency — you pay nothing upfront, and legal fees are only collected if compensation is recovered on your behalf.
We primarily serve clients in Washington, Oregon, and Idaho, though our network includes attorneys licensed in additional states for specific case types.
Getting started is straightforward: Step 1 — contact us by phone, email, or the form on our contact page for a free initial consultation. Step 2 — we assess your legal situation, identify the practice area, and determine jurisdiction. Step 3 — we match you with a vetted attorney in our network who specializes in your case type and practices in your area. Step 4 — the matched attorney contacts you directly to discuss representation, fees, and next steps. If the match isn't right, contact us for a re-referral at no cost.
Depending on your situation, you may have alternatives to full legal representation: small claims court for disputes under $10,000 in Washington (no attorney required), mediation for family law and neighbor disputes, legal aid organizations (such as Northwest Justice Project) for income-qualifying individuals, online legal services like LegalZoom for basic document preparation, or law school clinics at UW and Gonzaga for qualifying cases. These alternatives work well for straightforward matters, but complex litigation, criminal defense, and contested custody typically require professional representation.
Our network attorneys maintain a 92% client satisfaction rate based on post-case surveys. We track outcomes including case resolution time, client communication ratings, and whether clients would use the referred attorney again. Our average referral-to-match time is 48 hours. While past results do not guarantee future outcomes, these data points reflect the quality of our attorney vetting process.
Is This Service Right for Your Situation?
| Situation | How We Can Help | What to Expect |
|---|---|---|
| You believe you have a valid legal claim | Case evaluation and legal strategy | Honest assessment of merits and realistic outcomes |
| You need representation for an active matter | Experienced legal counsel | Clear communication and transparent fee structure |
| You're exploring legal options but unsure | Initial consultation | No-obligation review of your situation |
Not ideal for: Matters outside our practice areas, cases where the statute of limitations has expired, or situations better served by mediation or alternative dispute resolution. We will tell you honestly if we are not the right fit.
Important Considerations
- No attorney can guarantee a specific outcome. Past results do not guarantee future performance
- Legal proceedings can be lengthy and emotionally taxing. Timeline estimates are approximate, not guaranteed
- Fee structures vary by case type. Contingency, hourly, and flat-fee arrangements each have trade-offs
- Information on this website is for general informational purposes and does not constitute legal advice
- An attorney-client relationship is not formed until a formal engagement agreement is signed
This notice is provided in accordance with applicable rules of professional conduct. Consult a licensed attorney for advice specific to your situation.